Policy

**** ALL ORDERS ARE DUE IN FULL FOR THE MONTHS OF :OCTOBER,NOVEMBER,DECEMBER DUE TO THE HOLIDAY'S. IF YOU FAIL TO PAY YOUR ORDER DURING THE TIME YOUR ORDER IS PLACED, THE ORDER WILL NOT BE COMPLETED****

 Orders must be placed within at least 2 weeks of your event. For last minute orders there will be an additional last minute fee IF your order is able to be achieved within short notice.


- 50% non- refundable retainer is due at the time of placing order.                
**During Holiday week,full payment is due upon ordering **    
- We accept Zelle, Venmo, CashApp  - information for payment  will be given at time of order.


- Full balance is due 72 hours prior to order due date.


- All sales are final after receiving your order.


- If placing order last minute, balance is due at the time of ordering.


- Delivery available for a small fee, quote will discussed when order is placed.


-If for some reason you have to cancel ,which we really hope you don't have to. There will be only a 50% refund .Please understand that when you book a order, we're using your 50% retainer to purchase supplies for your order, we're also declining other orders to accommodate yours.


-If you need to make a change to your order, please make sure you do so within 72 hours. There may be a charge for changing/modifying your order depending on the complexity of  the change request.


- WE ARE ONLY OFFERING DELIVERY AT THIS TIME FOR A SMALL FEE


- Transporting your order:  You are responsible for transporting your order home safely & we are not responsible once an order leaves our premises or once delivered to you or your party.  Cakes should never be placed on seats! Place them on the floor board of the vehicle so that they are level. Please make sure your vehicle is cold inside, I suggest having the ac turned down to coldest temperature. Cakes should never be frozen due to condensation !! Refrigerate cakes that will not be eaten within two hours of pickup or delivery Please do not place cakes,cupcakes outside in the Florida heat, your cakes and cupcakes will melt as most desserts are made with butter!!
- For Cakes, Cupcakes, and cake pops. To get the most flavor out of your dessert, make sure you remove from fridge 1-2 hours before enjoying.
-We promise to do our best to provide the best tasting & best looking cakes & baked & savory items around.  Custom orders are created with love and dedication. Please keep in mine that no two pieces of art made by people are ever exactly alike!